communication skills

Topical Currents
1:00 pm
Tue December 18, 2012

Conversation Transformation: Overcoming Destructive Communication Patterns

Ben E. Benjamin, Ph.D
http://www.conversationtransformation.com

12/18/12 - Tuesday's Topical Currents looks at how we can improve communication skills.  Verbal expert Dr. Ben Benjamin , co-author of CONVERSATION TRANSFORMATION, says there are red flags to notice when conversations take the wrong course.  Complaints and leading questions can start a downhill path.  And “Yes, buts” usually put another person on the defensive.  More information at www.conversationtransformation.com

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